Implementation Services
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Terms & Conditions of supply of netIQ products


Prices quoted are applicable for 30 days from the date of the proposal. Prices are in US Dollars. The rate of conversion prevalent on the date of Purchase Order will be applicable for payment.
Full payment will be made in advance along with the Purchase Order, unless otherwise agreed to by SYBOR, by Cheque drawn in the name of Sybor Solutions Pvt. Ltd. and payable at PAR in Bangalore
Taxes applicable will be charged extra.
Purchase Orders should be placed by client which should include description, quantity, shipping dates, destination and delivery schedules etc. and clearly agreeing to the Purchase Order being subject to the "Terms and Conditions of supply of netIQ products"
All though the customer may use their standard purchase order formats and or any other format / forms, the terms and conditions stipulated in this proposal will prevail over conditions and or stipulation if any in customers' forms and any conflicting or additional terms in such forms would not be binding on Sybor.
All or a portion of purchase order may be cancelled if such cancellation is received by SYBOR 14 (fourteen) days prior to the scheduled shipment date.
Delivery shall be scheduled by netIQ as per the requested delivery plan. SYBOR shall not be liable for failure to meet such delivery by netIQ for any reason whatsoever.
Unless otherwise specified by or agreed by SYBOR / netIQ in writing delivery shall be made by either of them. The delivery could be by electronic transfer as well. Mode of delivery should thereafter be clearly specified in the customer Purchase Order.
The end user license will be provided by netIQ to the customer.
Warranty of the product will be provided by netIQ as per the terms of Maintenance Agreement separately signed between the customer and netIQ. No claim shall lie on Sybor for any defects malfunctioning. However, Sybor would offer their good offices to resolve issues between the customer and NetIQ, should the customer request Sybor to do so.
Implementation and Knowledge Transfer can be provided by Sybor on separate service agreement. The service agreement if any does not form part of these terms.
Indenters placing orders on Sybor for the supply of products or services are deemed to have agreed to be governed by these terms and conditions.

Remote Monitoring
Vulnerability Assessment
Penetration Test

SYBOR has strategic associations with some of global leaders in ESM tools.

Clients includes :
ING Vysya
Citi Bank