Monitoring and managing your infrastructure is critical to meeting the needs of your dynamic business environment. Effectively monitoring and managing your security systems is a resource intensive effort that requires specialized expertise. With ever changing technology landscape and ever shrinking availability of knowledge workers, monitoring and managing the infrastructure can quickly burden your team, taking their focus away from more strategic initiatives.
SYBOR’ Monitoring and Managed Services provide the infrastructure expertise necessary to ensure that your infrastructure is available, secure, performing and compliant while removing the operational overhead necessary to manage your environment. SYBOR can fully manage or co-manage your environment. With our fully managed solution, we take full control over your monitoring infrastructure, letting you manage your business as you should. Our co-manage solution enables our experts to work as a team with your staff by providing full access and visibility into the management process.
Benefits
Higher bandwidth for other strategic
IT initiatives
Operational flexibility
Respond to resource constraints
Improved productivity overall
Enhanced service levels at lower cost
SYBOR
delivers monitoring and managed services in its R3 framework as defined by Reasons, Rigor and Repeatable.
Reasons define our knowledge-based way of working. Knowing is everything. Knowledgeable technical resources are the key to delivering value to whole process. Equipped with knowledge and acting with Reasons is SYBOR’s way of doing business.
Rigor defines our process framework. SYBOR ensures rigid process framework to overcome the knowing-doing gap. No knowledge gets lost in transition to action. This we accomplish by our rigorous practice. Rigor in what we do makes us who we are as professionals
Repeatable, quality interaction and customer experience defines who we are as a business. Repeat business results out of sustainable business practices that are repeatable. Repeatability governs all that we do and enables us to path of perfection.
R3Monitor
Provides basic support for 24x7x365
support for monitoring and incident management
customizable across multiple time-windows.
Our RAM professionals gather alerts, isolate
and validate them and follow an escalation
procedure as defined by our customers.
Ideally suited for customers who have in-house
capabilities for problem resolution but have
outsourced monitoring as an effective means
to provide 24x7 support.
We deliver project management, incident
management and reporting.
R3Resolve
R3Montior + basic incident resolution
Process restarts, log file rotations, file
system clean ups, password resets etc., are
some aspects of incident resolution that fall
under the scope of basic incident resolution.
We would work with you to scope the incident
resolution support that is needed in order
to exclude extensive system management expertise
required to resolve those incidents.
We deliver project management, incident
management, basic change management, reporting
and trending.
R3Manage
R3Resolve + systems and application
management support.
This all encompassing system management
support would deploy the best of the breed
products, processes and people to deliver
high value remote application management.
We excel at being near from remote. Our
methodologies and practices would ensure highest
quality service that exceeds your expectations.
In simple terms, we take care of your applications
while you take care of your business.
Remote Monitoring
Consulting
Implementation
Training
Vulnerability Assessment
Penetration Test
SYBOR has strategic associations with some of global leaders in ESM tools.
Clients includes :
Coke
ING Vysya
Citi Bank
Seimens
